Privacy Policy

Last updated: July 31, 2025

1. Introduction

At Disputra, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU’s General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following information:

• Your name, email address, phone number, and company details (via contact forms)
• Messages and documents you submit through our forms or email
• IP address, browser type, and device information
• Billing and payment details if you engage our dispute resolution services

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide the services you request
• Process transactions and manage case engagements
• Improve our website’s performance and user experience
• Fulfill our legal and regulatory obligations

4. Consent

By using our website and submitting your data, you consent to its collection and use as described here. You may withdraw consent at any time by contacting us.

5. Sharing of Information

We do not sell or rent your information. We may share it with:

• Service providers who support our operations (e.g., CRM platforms, secure document storage)
• Payment processors
• Government authorities when required by law
• Independent analysts or mediators bound by confidentiality

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law. You may request deletion of your data unless retention is mandated by regulatory obligations.

7. Cookies and Analytics

We use cookies to enhance site functionality and collect anonymous usage data. You can manage cookies via your browser settings. For details, see our Cookie Policy.

8. Your Rights

You have the right to:

• Access and correct your personal data
• Request deletion or restriction of processing
• Withdraw consent to marketing communications
• File a complaint with a privacy regulator

9. Data Transfers

Your data may be stored or processed outside Canada (e.g., in the US or EU) by trusted service providers under appropriate data protection agreements.

10. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the site after changes implies acceptance. Please review this page regularly.

11. Contact Us

If you have any questions about this policy or your data, contact us at:

Disputra
1175 Rue Saint-Antoine O., Montreal, QC H3C 1B3, Canada
Phone: +1 514 672 34 89
Email: support@disputraco.com
Business Number (BN): 826-539-174